Privacy Policy

Effective Date: July 10, 2026

At Open Gate Ranch ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when interacting with our website or our business.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing or delivery address
Information submitted through contact forms, booking requests, or product inquiries
Information you provide when placing an order or communicating with us

If you pay by Interac e-Transfer, we may receive limited information associated with the transfer, such as your name, email address, or financial institution, solely for the purpose of confirming payment and completing your transaction. We do not collect or store your online banking credentials.

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website
Cookies and similar technologies

How We Use Your Information

We use your personal information to:

Process and confirm orders
Arrange pickups or deliveries
Respond to questions and customer inquiries
Manage bookings or event registrations
Communicate about your order or requested services
Send newsletters, product updates, or promotional information if you have chosen to receive them
Improve our website and customer experience
Meet legal, tax, and regulatory obligations

We collect only the information reasonably necessary to provide our products and services.

Cookies

Our website is hosted on Wix and uses cookies and similar technologies to help the website function properly, remember your preferences, analyze website traffic, and improve your browsing experience.

Some cookies are essential for the operation of the website, while others help us understand how visitors use our site.

You can adjust your browser settings to refuse or disable cookies. Please note that doing so may affect the functionality of certain features on our website.

Third-Party Services

We use trusted third-party service providers to operate our business and website. These providers may collect or process information in accordance with their own privacy policies.

These services may include:

Wix (website hosting and website functionality)
Google Workspace (business email communications)
Google Analytics or similar website analytics services
Social media platforms where we maintain business pages

We encourage you to review the privacy policies of any third-party services you interact with through our website.

Email Communications

If you choose to subscribe to our newsletter or marketing communications, we may occasionally send updates about:

Available farm products
Seasonal offerings
Farm events and tours
Promotions
News from Open Gate Ranch

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link (where applicable) or by contacting us directly.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary to:

Provide products or services you have requested
Meet legal or regulatory requirements
Protect our legal rights or prevent fraud
Respond to lawful requests from government authorities

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or loss.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we work with reputable service providers and follow industry best practices to help safeguard your information.

Your Privacy Rights

Subject to applicable Canadian privacy laws, you may request to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Withdraw your consent for certain uses of your information, where permitted by law
Request deletion of your personal information, subject to legal or business recordkeeping requirements

To make a request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children without appropriate parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Open Gate Ranch

Email: hello@opengateranch.ca

Website: www.opengateranch.ca